Restaurant & Catering NSW/ACT - Phantom Diner Reviews

PHANTOM DINER REVIEWS

A professional ‘outsider’ review of your restaurant or cafe, using similar detailed methods developed for the Association’s Awards for Excellence.

Check the quality of food, service and atmosphere
A complete review of the Cycle of Service provided in your business – booking, arrival, order taking, food and beverage sales and service, clearing, payment and departure
A useful way to check standards provided when the owner is not present
Full written report reviews 66 service areas and provides suggestions for improvement and recognition for work done well.

COST:

$110.00 (inc. GST), plus the cost of food and beverage for 2 people and travel expenses (when applicable). When you calculate the cost of the meal, please allow for the reviewers to eat a normal size meal with entree and dessert if appropriate, have a bottle of medium priced wine (if licensed), and leave a tip.

Phantom reviews are available in Sydney, Newcastle, Wollongong and Canberra.