TRAINING COURSES    
 
BACKGROUND
 
  Restaurant & Caterers Licensee
  Buying a Restaurant or Cafe
  Responsible Service of Alcohol
  Management Skills Training
  Barista
  Safe Food Handling
  Train the Trainer
  Team Leader
  Best Business Practice for Hospitality
  
NEW !!
  Responsible Conduct of Gambling
 Turn Cooks Into Chefs - NEW !!
 
  SITHFAB009A
  Responsible Service of Alcohol
  HLTFA301B
 
Apply First Aid - NEW !!
  TAA40104
  Certificate IV Training & Assessment -    
 
NEW !!
  SITHFAB012A
 
Prepare & Serve Espresso Coffee
  SITXOHS002A
 
Follow Workplace Hygiene Procedures
  SITXHRM001A
  Responsible Conduct of Gambling
  THHGTR01B
  Coach Others in Job Skills
 
 CODE OF CONDUCT
 
  Phantom Diner Reviews
  Prevocational Courses
  Replacement Certificate Form
  Trainees

SITXHRM00IA - Coach Others in Job Skills
(Previously known as Train the Trainer)


This is a two part course and deals with the skills and knowledge required to provide on-the-job coaching to colleagues.

CLICK HERE TO DOWNLOAD THE REGISTRATION FORM
Click here for Online Registration

Training is more than just telling people what to do!

  • Follow-up support from the trainer is included to put your new skills into practice immediately
  • You receive a nationally recognized qualification
  • Coach others in Job Skills – (SITXHRM00IA)
  • Build your confidence in training staff and feel more effective in your daily management of people
  • Reduce staff turnover - good training is a powerful way to attract and keep good staff
  • Learn tried and tested methods to train staff quickly and effectively

The workshop covers the following important topics:

  • Ways to motivate people to learn new skills by coaching
  • How to divide training into manageable parts
  • How to prepare short effective coaching sessions
  • Principles of Coaching – how to get your message across and hold people’s interest
  • How to assess the results of training – getting beyond the ‘pass’ and ‘fail’ mentality
  • How to measure the effectiveness of coaching in your workplace
  • Practice sessions on the topics of your choice that you can use at work

 A Particularly useful training course for people in the Hospitality Sector.

COST:

2 Days
$209.00 (GST Inc $19.00) from 9.00am – 4.30pm each day.
Includes Manual, Statement of Attainment, Morning Tea & Refreshments each day.

DATE: TBA

Need more info?
Phone the Training Department on 02 9211 3500 or 1300 650 646.
Email – zoeb@rcnsw.asn.au

Click HERE to view the Code of Conduct

This is a unit of competence within the AQF and is nationally recognised – National RTO # 6868, NSW RTO # 1518