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RESTAURANT JUDGING CRITERIA
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| Restaurant finalists in the Awards for Excellence are assessed by trained judges on the following criteria |
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| PHONE SERVICE |
- Times available
- Helpful and informative
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| RECEPTION |
- Greeting on arrival
- Reserved table service
- Help to and at the table
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Quality of set table
- Presentation of menu and wine list
- Pre-dinner drink service
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| TABLE PRESENTATION |
- Crockery
- Cutlery
- Napery
- Glassware
- Appearance of table
- Seating
- Smoke free areas
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| GENERAL |
- Décor
- Atmosphere
- Lighting
- Privacy
- Room temperature and air conditioning
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| MENU |
- Presentation
- Variety of dishes
- Dishes offered
- Description of dishes
- Innovative and originality of dishes
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| FOOD
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- Quality of food
- Quality of food presentation
- Taste, Menu descriptions
- Temperature of dishes
- Serving of meals
- Clearing of meals
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| DRINKS
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- Pre-dinner drinks
- Wine List
- Range and quality of drinks
- Appropriateness of drinks
- Cost of drinks
- Pre-service drink care
- Opening of wine
- Quality of wine service
- Drink attention
- Water and soft drink supply
- Drinking water
- Coffee and tea
- Coffee and tea service
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| OVERALL |
- Food service
- Drink service
- Other services (including parking, dress and hygiene)
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Payment of account
- Attention on leaving
- Toilet facilities
- Value for money
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